Privacy Policy for ReBattery

ReBattery Ltd. (“ReBattery”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, share, and protect your information when you visit our website www.rebattery.io or use our services. Please read this policy carefully, and contact us if you have questions.

1. Information We Collect

We may collect and process the following types of personal data:

• Account Information: Includes your name, company name, email, phone number, and other contact details provided when creating an account.

• Transaction Information: Data related to transactions, such as battery listings, bid information, and transaction history.

• Technical Data: Information about your interactions with our platform, including IP address, browser type, device information, operating system, and pages accessed. We may also collect data through cookies, as outlined in our Cookies Policy.

• Communication Records: Records of your communications with us, including emails, chats, and call recordings.

• Marketing Data: Information such as your preferences for receiving marketing from us and your communication preferences, where applicable.

• Analytics Data: Aggregated or anonymized information used to understand website and service performance and to improve our offerings.

2. How We Use Your Information

We use your data for the following purposes:

• Service Delivery: To provide, manage, and personalize our services, including processing transactions, fulfilling orders, and providing customer support.

• Platform Security: To maintain security, prevent fraud, and ensure the proper functioning of our website and services.

• Communication: To send important notifications regarding transactions, account updates, or relevant service information.

• Marketing: With your consent, we may send promotional information about our products or services that may be of interest. You may unsubscribe from these communications at any time.

• Compliance and Legal Obligations: To fulfill our legal and regulatory obligations, such as record-keeping and responding to lawful requests from government or legal authorities.

• Analytics and Improvements: To analyze user behavior, improve our platform, and enhance our services. We use anonymized or aggregated data wherever possible to assess usage patterns and user feedback.

3. Legal Basis for Processing

Our legal grounds for processing personal data are:

• Contractual Necessity: Processing needed to perform the services you have requested.

• Legitimate Interests: For business purposes, including security, service improvements, and fraud prevention, which are not overridden by your interests or rights.

• Consent: For any marketing communications, where consent is required.

• Compliance with Legal Obligations: To meet regulatory, legal, and compliance requirements.

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party providers who perform services on our behalf, such as hosting, payment processing, email management, analytics, and customer support. All providers are bound by data protection obligations and may only use the data to perform services for us.

• Business Partners: Where required to complete transactions, such as third-party logistics partners involved in battery collection, transport, or recycling.

• Affiliates and Subsidiaries: For operational purposes or internal reporting.

• Legal and Regulatory Authorities: If required by law or in connection with legal proceedings, fraud prevention, or enforcing our policies.

We ensure that our service providers and partners maintain the confidentiality of your information and use it solely for the purposes outlined in this policy. For data transfers to service providers outside the European Economic Area (EEA), we implement standard contractual clauses approved by the European Commission or other safeguards as required by law.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Transaction data and other contractual records are retained to support operational needs and meet legal retention requirements.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies may be essential for website functionality, or used for analytics and marketing. We provide users with options to manage cookies upon first visit and through browser settings. Please refer to our Cookies Policy for more details on our use of cookies and your options to manage them.

7. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.

• Rectification: The right to request correction of inaccurate or incomplete data.

• Erasure: The right to request deletion of your personal data under certain conditions.

• Restriction of Processing: The right to request that we limit the processing of your personal data.

• Data Portability: The right to request transfer of your data to another organization or to you, under certain conditions.

• Objection: The right to object to data processing in specific circumstances.

To exercise these rights, please contact us at privacy@rebattery.io. We may request specific information to confirm your identity before processing your request.

8. Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, and disclosure. These measures include encryption, secure access controls, and regular monitoring for potential vulnerabilities. However, no internet-based service can be completely secure, and we cannot guarantee the absolute security of your information.

9. Third-Party Links

Our website may include links to third-party websites. Please be aware that we are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of each website you visit.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on our website, and we encourage you to review it periodically. Where required, we will obtain your consent for significant changes.

11. Contact Us

For questions, concerns, or to exercise your data protection rights, contact us at:

ReBattery Ltd.
Address: Suite A 82 James Carter Road Mildenhall IP28 7DE United Kingdom
Email: support@rebattery.io